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An Introduction to Operations Management
Christian Terwiesch
This course will teach you how to analyze and improve business processes, be it in services or in manufacturing. You will learn how to improve productivity, how to provide more choice to customers, how to reduce response times, and how to improve quality.
Introduction to Operations Management
Welcome to Day One
Today’s the first day of Introduction to Operations Management. Here’s checklist to help you get started:
✔ Log in to the course and review the syllabus
✔ Watch the first lecture
✔ Go to the forum and introduce yourself (i.e. Hi! My name is Marco and
I’m from San Francisco.) Don’t worry, they won’t bite!
✔ Schedule a time to watch the video lectures and do the assignments
each week
✔ Visit meetup.com/coursera to see if there’s a in-person meetup
happening in your area
✔ Fill out your profile (if you haven’t already!)
✔ Have fun!
Let the learning begin!
Your Coursera Team
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